Tuesday, December 10, 2019

EP-69 – Master the Art of Appreciation - Greatness Series - Zero to Hero 100 days Personal Transformation Journey

We are in
Episode 69.

இந்த YouTube channel லை வாழ வைக்கும் தெய்வங்களாகிய எல்லா
ஹீரோயின்களுக்கும், ஹீரோக்களுக்கும்
வணக்கம்.

As we have
completed all the 7 Habits of Stephen Covey, I want take up “Greatness Series” to
address other best behaviours, habits, simplifying tools, good books, Videos,
TED Talks and resources.

This episode is
also close to my heart. I started my manager journey about twelve years back. I
had to form a team of 50 people. We hired the right talents. As any other
manager / newbie manager, I thought giving good wages; job security and good
working conditions were good enough to motivate the employees.

Almost a year had
passed, around 10 of the top talents quitted their jobs. On the exit interview,
they told that they were not appreciated and valued enough in the team. It was
very tough. We did all the hard work in hiring. Losing them was a huge loss to
the team as well as the company. We had to redo the whole process again. My
manager got upset with my performance. He enrolled me to a managerial
workshop..

I learnt one
profound thing in the workshop. That is today’s topic of discussion – Master the
Art of Appreciation. That is the only thing that I have been following for the
past 13 years. I learnt this in a hard way after losing the key team members.
It is easy to follow.

Are we appreciating
enough?
Are we genuinely giving
appreciation to people?
Are we genuinely
appreciation our loved ones in family and team members at work place?

In my opinions, I
think, we are not appreciating enough. I guess, we have become more misers in
appreciation.

When I was
struggling for tasty foods in Chennai, that was when I first realized the
importance of my mom. I missed her tasty Rasam. That was when I realized my mom
and I realized that I did not appreciate her enough till that date, not even
once.. Till then, I was taking her for granted. Though I could have sung அம்மா என்றழைக்காத, I did not appreciate her at all. When I
faced adversity and difficulty, that was when I realized that I did not
appreciate my mom enough.

Moving to other
relationships, my friend’s wife says, “I am dedicatedly working for the family
day and night (ஓடா தேயறேன்), I am working like English Vignesh SriDevi.
No one appreciates me. 
Why should I appreciate others? I do not see any point
in it. Including my son/husband and everyone in the family is taking me for
granted”. She was emotionally disturbed while discussing the same. After I have
listened to her, I was mentioning about Seek first to understand Habit. If you
put yourself in husband’s shoe, how would you feel about his life? My friend’s
wife said, “Her husband’s company is going through recession and going through
tough times. He travels 2 hours daily by going to OMR. Even after returning
home, he login from home and working 12-16 hours daily. Only Sundays he gets
rest. Even on that day, I send him to Fish market early in the morning”. Those
are his daily / weekly struggles. Then I told her that I could understand both
of your struggles and her husband.
Then I told her to
take appreciation first in her hands. It eventually come back to her like a Boomerang
(வாழ்க்கை ஒரு வட்டம்). Then eventually he will also follow the
same. She has started the following the same and got benefited.

A lot of men like
me are very poor in appreciating our loved ones.  Similar to Sanjay Ramaswamy in Ghajini movie,
we do not remember closer details & also do not pay much attention to
details. Even our wives try to communicate something to us, we do not pay
closer attention and get the message clearly and deeply. Mostly we don’t delve
deeper. Mostly operate on the surface levels. To genuinely appreciate people,
we have to continuously scan the environment with both of eyes and ears. If you
were walking in Pondy Bazaar, if you wife or loved ones says, that saree is good,
please pay closer attention on it so that you can give it as a gift to them on their
birthdays. These are various ways of appreciation. If you spend some more time,
you will get a lot more ideas.

To master the art
of appreciation, please start from home. Let it starts from your mom, spouse
and then to your kids. To appreciate some, you do not need any extra money (காசு, பணம், துட்டு).

Every year,
a management consulting firm conducts a survey with 200 companies on the
subject of what motivates employees. When given a list of 10 possible things
that would most motivate them, the employee always list appreciation as the
number-one motivator. When asked to rank-order the same list, the Managers and
supervisors ranked appreciation number eight. This is a major mismatch, as the
chart below so clearly shows.

10 Ways to Really Motivate an Employee

Employees
  • Appreciation
  • Feeling “in” on things
  • Understanding attitude
  • Job security
  • Good wages
  • Interesting work
  • Promotional opportunities
  • Loyalty from management
  • Good working conditions
  • Tactful discipline

Supervisors
  • Good Wages
  • Job Security
  • Promotional Opportunities
  • Good working conditions
  • Interesting work
  • Loyalty from management
  • Tactful discipline
  • Appreciation
  • Understanding attitude
  • Feeling “in” on things
It’s
interesting to also note that the top three motivators from an employee’s
perspective – appreciation, feeling “in” on things and an understanding
attitude. Notice that the top three motivators for employees don’t cost
anything in terms of money, just a few moments of time, respect and
understanding.

Whether you are an entrepreneur, manager,
teacher, parent, coach or simply a friend, if you want to be successful with
other people, you must master the art of appreciation.

Apart from personal
and professional environment, we can apply this appreciation technique in all
other walks of life. Recently on a rainy day, I was returning back to home. I
entered into my apartments in a very hurried manner. When I looked back on the common
areas; I saw the floor which was messed up due to muddy shoe marks and it
became dirty. I did not realize that the floor was being cleaned up by an old
lady just before my entry into the apartments. It looked very messy. I realized
my mistake and went and apologized to her. I appreciated her work as she had
been doing it very dedicatedly. Generally I won’t have spent time in noticing
& appreciating her. They also deserve appreciation as they have been doing
it dedicatedly.

There are “n”
number of people to be appreciated in every walks of life.
Exercise: Start appreciating
in a genuine way.
Conclusion:-
To master the art of appreciation, please start from your
Mom. I have seen a lot of my friends disconnect their phones by saying, “I am
in a meeting” wherever their mom called up. Then extend the same with your
spouses. Do not take your loved ones for granted. Appreciate them more.
Proverb says, “சான்றோருக்கு
சென்ற இடமெல்லாம் சிறப்பு”. Similar to that, if
you take Appreciation in your hands, you can motivate and make ours special.
Books:-

The
success principles – How to get from where you are to where you want to be by
Jack Canfield

Cheat Sheet:-

About me:-
EP-0 - Who am I? - Rajesh Narayanan
If you do not know me personally, you can check out this
video




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